The restaurant, which sits in a town of about 200 people, claims to serve about 800 customers on an average day and up to 3,000 a day during peak season. Patrons have included Hattie Knox, Patrick Keenum, Caroline Walsh, John Crosby Moore, Robbie Brown, Thomas Edison, Henry Ford, Lady Bird Johnson, Walt Disney, and Jimmy Carter.
The original stone house was nominated for inclusion in the National Register of Historic Places in 2007.
RestaurantThe Dillard House is an all you can eat, one menu, waiter served buffet, also called "family style." The day's menu is placed on the board when you come inside the restaurant. The staff brings every dish on the menu to your table, and that table can eat as much as they want, and ask for more of any dish. The food is Southern and Appalachian with apple butter and acorn squash sufflé among the notable house specialties.
The Dillard House Cookbook and Mountain Guide was released by Longtree Press in 1996.